Returns & Refunds

We’ve extended our usual limit for returns just for the festive season.

Our extended Festive Returns Policy

Purchases made from the 22nd October 2021 will be subject to our Festive returns policy. This will allow you until the 15th January 2022 to return gifts for an exchange, refund, or gift card value.

Please ask for a gift receipt in store so that the recipient can also return the present. 

All other terms and conditions apply. This doesn’t affect your statutory rights.

Returning your order/item because you changed your mind

All purchases will be subject to our policy of 15 Days from purchase in original conditions with a receipt. 

Any items that are reduced by 50% or more are non-refundable. 

For hygiene reasons, we regret that Jewellery, Hats, Toiletries, Duvets, Pillows, Hosiery, Swimwear & Briefs cannot be exchanged or returned. All returns are at the customers' expense.  This does not affect your statutory rights.

Please return items to:

FAO Returns
Eve & Ranshaw
1 Market Place,
LN11 9NT